Frequently Ask Questions
At Yes To Care, we understand that choosing the right person or team to care for your home and family is an important decision. That’s why we’ve gathered the most common questions from our clients, with clear and transparent answers so you have all the information you need before hiring us. Here you’ll find details about our services, processes, policies, and the way we ensure your peace of mind and satisfaction. If your question isn’t on this list, our team will be happy to assist you personally.
1 – What qualifications do your caregivers have for newborn and childcare services?
All our caregivers are carefully selected, background-checked, and trained in newborn and child care. Many of them have years of experience working with infants, toddlers, and children of all ages. We also prioritize emotional intelligence, responsibility, and true passion for caregiving.
2 – How does your overnight newborn care service work?
Our overnight caregivers arrive in the evening and stay through the night to care for your newborn while you rest. They handle feedings, diaper changes, soothing, and sleep routines according to your preferences — ensuring both your baby and you get the rest you need.
3 – Can I customize the schedule and responsibilities of the caregiver?
Absolutely. We tailor each childcare service to meet your family's unique needs. Whether you need daytime help, overnight support, or flexible hours, we’ll work with you to create a personalized care plan.
4 – Is your team bilingual?
Yes, our caregivers are bilingual (English and Spanish), allowing us to communicate clearly and respectfully with diverse families. We value cultural sensitivity and inclusion in every home we serve.
5 – How do I get started or book a caregiver?
Getting started is easy. Simply click “Get a Quote” or contact us through our website. We’ll guide you through a quick consultation to understand your needs, and match you with the right caregiver for your family.
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What Families Value Most About Yes To Care
We surveyed our clients to understand what truly makes a difference in their lives—and here’s what they told us.
